As a Service Engineer at Javo, you combine technical expertise with customer service. Logan’s role involves traveling to clients to install, maintain, and repair machinery, ensuring that systems are running smoothly and that users are satisfied. It’s a diverse role, full of technical challenges and customer interaction. Read the interview with Logan below and get to know him better.
How did you end up at Javo?
“Through a friend of mine who was already working at Javo. He got me so excited about the job that I decided to apply and eventually got hired.”
Can you describe a typical workday?
“No day is the same! New challenges constantly come my way—sometimes familiar, but often entirely new. What I especially appreciate about my job as a service technician is that I get to help customers with their machines while also discovering new places.”
What impact does your work have on the company?
“My work has a direct impact on the company’s success. As a service technician, I’m often the last person the customer sees. By delivering quality work, I strengthen the customer’s trust in Javo. When machines operate at their best, customers can work more efficiently. This often results in long-term partnerships, where customers continue to invest in new machines.”
What is important to you in a company?
“Teamwork is essential to me. Achieving goals together and supporting each other is very rewarding. I value a work environment where I can learn, grow, and be myself. Moreover, I find it important that my ideas are taken seriously and contribute to the team’s success.”
What makes your job interesting?
“What makes my work so special is the variety. No day is the same. I encounter new situations and work in different locations. I see traveling as an extra bonus: the opportunity to explore companies and cultures in various countries keeps my work exciting and inspiring. On top of that, I’m constantly learning. Every day brings new insights and challenges that help me grow both professionally and personally. That’s what makes this job truly unique for me!”
What do you like to do in your free time?
“In my free time, I enjoy playing guitar and expressing my passion for music. I regularly perform at Bourbon Street and Bierlokaal De Veste in Leiden, where I help create a lively atmosphere with my musical talent.”
